1. Customers can return their order within 7 days after an order has been delivered. You will have to self ship the product(s).
  2. In the interest of hygiene, we may refuse returns where it's obvious that the item has been worn, washed or soiled. Defective products need not be sent back to us, unless confirmed by the Customer Experience Team. If you have received a defective product, send us images at on support@thelabelbar.com and we will get back to you. Once confirmed by the Customer Experience Team the refund will be provided to your original payment method.
  3. Refund of shipping and COD charges is NOT applicable.
  4. To self-ship your returns, you are requested to pack the items securely to prevent any loss or damage during transit. For returns, we recommend you to do it through a reliable local courier service. Please share shipping details on support@thelabelbar.com with your Order ID mentioned.
  5. Note: For replacement, kindly follow the return procedure for the product you want to replace and then use the credit/discount coupon we give you in the label bar account to place the order for the new product.